01This is a Landline Bill Payment GV (Gift Voucher)/e-Pay accepted on the provider Landline Bill Payment website.
02GV/e-Pay is valid only for services and billers available on the provider Bills & Utilities platform and linked portals.
03The person holding the GV/e-Pay is deemed to be the beneficiary.
04Some billers may take up to 3 business days to accept the payment after the transaction is completed on the provider.com.
05If the payment is not accepted after 3 business days, the transaction will be cancelled and a refund will be processed to the original payment method.
06Refunds may take up to 5 business days.
07The GV can be converted into e-Pay at the holder's convenience.
08GV/e-Pay balance cannot be transferred to another e-Pay account, exchanged for cash, or converted into any other form of currency.
09The e-Pay balance must be linked to the registered mobile number.
10After conversion into e-Pay balance, the GV supports partial redemption. The remaining balance stays in the e-Pay balance and can be used for multiple transactions within the validity period.
11GV/e-Pay cannot be revalidated once expired or cancelled under any circumstances.
12the provider is not responsible if the GV/e-Pay is lost, stolen, or used without permission.
13If the GV/e-Pay is blocked due to a technical issue, it will be enabled within 72 hours.
14Any dispute should be referred to the company from which the GV/e-Pay was received, and the company's decision shall be final.
15the provider reserves the right to withdraw, modify, cancel, or change the offer at any point without prior notice and at its sole discretion.
16GV/e-Pay is non-refundable and non-transferable and cannot be exchanged for cash. No credit note or refund will be issued for partially used or unused balances.
17Payments are processed through the Bharat Bill Payment System (BBPS). The service is valid only for BBPS-listed billers and may not be available for all providers. Availability is not guaranteed for every operator, board, or bank.
18Customers must enter accurate bill details such as Account Number, Consumer ID, Mobile Number, etc. Payments failing due to incorrect details are non-refundable. In case of technical failure after debit, the amount will be credited back to the e-Pay wallet.
19If the bill amount exceeds the GV/e-Pay value, the remaining balance must be paid through other available payment methods.
20Customers are responsible for making timely bill payments. The company is not liable for late payment charges, penalties, or disconnection caused by delayed or failed payments.
21Customers must safeguard their GV/e-Pay. The company is not liable for misuse, loss, or unauthorized redemption once issued. Fraudulent activity will be investigated according to regulatory guidelines.
22Customer information for bill payment is processed in compliance with RBI/NPCI/BBPS guidelines and will not be misused or shared beyond regulatory requirements.
23Services may be unavailable due to uncontrollable events such as system downtime, natural calamities, or regulatory restrictions. The company is not liable for such unavailability.
24All disputes are subject to the jurisdiction of courts in India.
25For any queries or issues related to GV/e-Pay, customers can raise a request at www.gvhelpdesk.com.
Gift Card FAQ
How do I buy a Heer by Giva 9kt Gold Jewellery gift card with crypto?
Choose an amount, pick the coin and network you want to pay with, and send the exact amount shown to the deposit address. Your code is delivered as soon as the payment confirms on-chain — no account verification or KYC.
How quickly is the Heer by Giva 9kt Gold Jewellery gift card delivered?
Instantly. The code appears on screen once the crypto payment confirms.
Do I need to verify my identity?
No. 0fiat does not require KYC to buy a gift card with crypto.
Which cryptocurrencies can I pay with?
USDT, USDC and other major coins across several networks. The available coins and networks are listed at checkout with a live quote before you pay.