01How to check if diamonds are added after I recharged?
02Please check the balance in "Me"-"Wallet" after you recharged, diamonds will be added in real time
03What to do if the diamonds are not added after recharging?
04Please send feedback regarding your problem with the following information by Me-Feedback. Our customer service team will help to solve your problem
05recharge amount
06recharge time & date
07screenshot of the payment receipt(showing the order number)
08What to do if I top up others' account by mistake?
09Sorry that it is not allowed to refund, please contact the account owner to communicate about your incorrect top up to cover your loss
10How to redeem:
111- Go to: http://www.bigo.tv/
122- Click on Recharge at the top right corner
133- Enter your Bigo ID and confirm
144- Select your country from the dropdown menu
155- Select Mintroute as your payment option
166- Select denomination
177- Enter pin code printed on the receipt
Gift Card FAQ
How do I buy a Bigo Live gift card with crypto?
Choose an amount, pick the coin and network you want to pay with, and send the exact amount shown to the deposit address. Your code is delivered as soon as the payment confirms on-chain — no account verification or KYC.
How quickly is the Bigo Live gift card delivered?
Instantly. The code appears on screen once the crypto payment confirms.
Do I need to verify my identity?
No. 0fiat does not require KYC to buy a gift card with crypto.
Which cryptocurrencies can I pay with?
USDT, USDC and other major coins across several networks. The available coins and networks are listed at checkout with a live quote before you pay.